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Data protection

Privacy Statement

We at Clinic Les Alpes (Clinic Les Alpes, Case postale 93,CH-1833 Les Avants) take data protection very seriously. The following Declaration gives you information about the collection and storage of personal data on our website, and ways in which such data may come to be used. Clinic Les Alpes is the responsible party as understood by data protection legislation, and is responsible for processing your data. This Declaration applies to all services and activities offered and carried out by us in connection with our website (https://www.cliniclesalpes.com). It applies in the same way to mobile terminal devices, as well as to online offerings and postings that have been adapted to different platforms.

Personal data

Personal data are all items of information that relate to an identified or identifiable natural person. Personal data form the basis for identifying or contacting a data subject. These include for example your name, address, e-mail address, telephone number and the IP address assigned to you by your internet service provider. Information that does not form a basis for identifying you (anonymous data) does not fall in the category of personal data.

Automatically transmitted data relating to online use

When you visit our website, your internet automatically sends us, for technical reasons, certain details relating to your use of the site, along with what are known as ‘server log files’. The following information, for example, will be communicated to us:

  • Date and time of access
  • URL address of the referring website
  • File you have accessed
  • Quantity of data transmitted
  • Host name of the computer making contact (IP address)
  • Your browser type and version
  • Your operating system

This information is only used by us for purposes connected with the technical administration of our website, for protecting ourselves against illicit actions in connection with the site and in some cases for purposes of statistical evaluation. We reserve the right to scrutinise these records subsequently, if we have concrete grounds to justify the supposition that illicit actions have taken place.

Data collected and processed from your statements

Fundamentally you can use our website without letting us have any further personal data. Personal data will only be collected and stored if you have given us a separate declaration of consent. Unless stated otherwise, these data will only be used for dealing with your specific request.

Sending email messages

Sending email messages using forms from our own server infrastructure in Switzerland. No data are transmitted to third parties.

Cookies

Some of our webpages make use of cookies, which serve the purpose of making our website more user-friendly, effective and secure. Cookies are small text files which are deposited on your terminal device and stored by your browser. Most of the cookies we use are ‘session cookies’. These are automatically deleted at the end of your visit. Other cookies remain on your terminal device until you delete them. These cookies make it possible for us to recognise your browser the next time you visit us. You can adjust the settings of your browser in such a way that you will be informed about the placement of cookies, and allow them only in individual cases, or you can decline to accept them in specific cases or decline them altogether. You can also activate the automatic deletion of cookies when you close your browser. When cookies are disabled, you may not be able to use the full functionality of our website. Further information about cookies may be found here: http://www.allaboutcookies.org/.

Google Analytics

This website uses Google Analytics, a web analysis service of the Google company (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Analytics uses cookies for the purpose. These form the basis for analysis of your use of our site.

The information generated by the cookie about your use of this website will be transmitted to a Google server in the USA and stored there. We use Google Analytics with the extension ‘anonymizeIp()’, so that the IP addresses transmitted to Google will be abbreviated before further processing takes place, to exclude any direct reference to your personal identity (this is known as ‘IP masking’). Google will make use of this information to evaluate your visit to the website, to compile reports about activities on our site and to provide further services associated with website and internet use. Google may also pass on this information to third parties, in so far as this is required by statute or in case the data is to be processed by a third party on Google’s behalf. On no account will Google combine your IP address with other data in its possession.

You can prevent the installation of the cookie for Google Analytics by adjusting your browser software accordingly; but we beg to inform you that in this case you may not be able to make use of all the functions of our website to the full extent. You can prevent the collection and storage of data for Google Analytics at any time, with effect for the future, by using Google’s opt-out browser plug-in (https://tools.google.com/dlpage/gaoptout?hl=en). Please be aware that you will have to opt out more than once if you make a practice of deleting the cookies on your browser, or if you access our website with a different browser. Further information about Google Analytics may be found here.

Google Fonts

Our site uses Google’s Webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to your computer so that you do not have to keep downloading fonts to the cache of your browser. If your browser does not support Google Webfonts or prevents access, texts will be displayed in a standard font. Calling a script library or font library automatically triggers a connection with the operator of the library. This means it is possible that the operators of such libraries may collect data.

The data protection policy of the library operator Google may be found here.

Online booking of appointments

If you book an appointment for a service on our website, we need some information from you. This includes your name, postal address, email address, mobile number and date of birth, as well as details of the type, date and time of your desired appointment. These data are used exclusively for the purpose of scheduling appointments, and (except for your mobile number for sending SMS messages; see section ‘Sending SMS messages’) are not disclosed to third parties.

Children

Personal data of children under thirteen years of age are not registered by us to the best of our knowledge. We urge parents and guardians to monitor internet use by their children, and to support us in the implementation of our privacy policy by telling their children never to give away personal data via an online service. If you have grounds for supposing that a child under the age of thirteen has provided us with personal data by way of our services section, we would request you please to let us know, and we will delete the data from our databases.

Data security

We take all statutory precautions to protect your personal data against loss, destruction, falsification, manipulation and unauthorised access. You should however be aware that no internet transfer of data can ever be 100% secure or immune from error. We would ask you please to bear this in mind when using this website. E-mail communications that you send to us are not encrypted. So please do not send us any confidential or sensitive data by this communication channel.

Links to other websites

This Privacy Statement only applies to our own website. Our website may however include links to external websites not bound by the content of this Declaration. If you use a link to leave our website, you would be recommended to pay careful attention to the data protection policy of any website you visit.

Changes to our terms and conditions of data protection

We hereby reserve the right to modify this Privacy Statement on occasion, in order to comply at all times with current legal requirements, or in order to incorporate changes in our services in the context of the Declaration, e.g. if new services are introduced. When you visit us again thereafter, your visit will be subject to the terms of the Privacy Statement in the new version.

Your rights

You have the right to obtain information from us at any time, free of charge, about the personal data we hold for you, to correct them if they are wrong, to block them or to delete them. To do this, please contact us by post or by e-mail, using the contact details given below:

Clinic Les Alpes
Route de Sonloup 37
CH-1833 Les Avants

Email: info@cliniclesalpes.com